About

Mission

At BerkshireQuote.com it is our goal to combine the Toole Agency’s strong history of personal service and professional advice with history-makingtechnology, to transform the insurance buying experience.  We are proud of our 3-generation family business and want our customers to be proud of theiraffiliation with us.  To this end, we look to three areas to help us achieve our service standards:

Service. The Toole Agency has always made personal service central to its mission. We believe the only way to provide truly professional guidance is to develop a personal understanding of what is at stake. That’s why we’ve beens o successful writing customized coverages. We are familiar with the issues and concerns of clients that fall outside the ordinary risk profile.

Technology. Today’s information technology helps us stay true to our principle of personal service. The technology is a tool we use to minimize the time we must spend with files and forms, leaving more time for clients’ questions and concerns. At the time of a loss, we can focus on the client,not the file cabinet.

Independence. As an independent insurance agency, we can always give our clients options. We are not tied to any one carrier or company, we do notserve the interests of any corporate entity, and we’re never obliged to promote and sell any policy that does not precisely fit our clients’ coverage needs.